Privacy Policy

1. Data we collect

We collect only the information we need to operate as a non-profit and to keep you informed:

• Contact details you provide (name, email address, phone number) when you donate, subscribe to our newsletter, volunteer or contact us.
• Donation details such as amount, frequency and payment method. Card and Mobile Money payments are processed by our payment providers; we do not store full card numbers.
• Technical data such as your IP address, browser type and pages visited, collected automatically to keep the site secure and working well.
• Any messages or information you choose to send us directly.

2. How we use your data

We use your personal data to:

• Process and acknowledge your donations and issue receipts.
• Send newsletters, impact updates and appeals where you have consented.
• Respond to your enquiries and provide support.
• Meet our legal, accounting and reporting obligations.
• Improve the security, performance and content of our website.

3. Legal basis for processing

Where data-protection law applies, we rely on one or more of the following: your consent (for example, newsletter sign-ups), the performance of a contract (processing a donation you requested), our legitimate interests (running and improving our work), and compliance with legal obligations.

4. Consent & marketing

We send marketing communications only to people who have opted in. You can withdraw your consent at any time by clicking the unsubscribe link in any email or by contacting us. Withdrawing consent does not affect processing carried out before withdrawal.

5. Cookies

Our website uses a small number of cookies to function correctly and to understand how the site is used in an aggregated, anonymous way. Essential cookies are required for the site to work. You can control or delete cookies through your browser settings; disabling some cookies may affect how the site performs.

6. Sharing your data

We do not sell your personal data. We share it only with trusted service providers who act on our behalf (such as payment processors, email and hosting providers) under appropriate confidentiality safeguards, or where required by law.

7. Data retention

We keep personal data only for as long as necessary for the purposes described here, or as required to meet legal, accounting and reporting obligations, after which it is securely deleted or anonymized.

8. How we protect your data

We use appropriate technical and organizational measures to protect your personal data against loss, misuse and unauthorized access. Payments are handled over encrypted connections by recognized payment providers.

9. Your rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Ask us to erase your data where there is no overriding reason to keep it.
• Object to or restrict certain processing, including direct marketing.
• Request a copy of your data in a portable format.
• Lodge a complaint with a data-protection authority.

10. Children's privacy

Our website is not directed at children, and we do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us so we can remove it.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with its revision date.

12. Contact us

If you have any questions about this policy or wish to exercise your rights, please contact us:

Organization

Blue Spring Foundation

Email

info@bluespringfoundation.org

Phone

+237 6 00 00 00 00

Address

Bonanjo, Douala, Littoral Region, Cameroon